Chapter 5 · Law and justice
Vart kan en konsument vända sig kostnadsfritt vid en tvist med ett företag?
Where can a consumer turn free of charge in a dispute with a company?
Correct answer: The National Board for Consumer Disputes (ARN)
ARN examines the case in writing and issues a recommendation. It is not binding, but most companies follow it. Hallå konsument gives guidance beforehand.